IT Trainee

Embark on Your IT Career with DELine's Trainee Program. This opportunity is ideal for those with a college degree in computer science or a related field, aiming to develop practical IT skills. Responsibilities include first-level desktop support, assisting in IT infrastructure maintenance, and problem-solving in network technologies. The role demands proficiency in Windows, M365, and Azure, with strong communication skills and a learning mindset. DELine offers an attractive salary, regular training, and a supportive work environment, making it a perfect starting point for aspiring IT professionals

Responsibilities:

  • Provide 1st level desktop operation and maintenance services, including but not limited to desktop hardware and software troubleshooting, setting up user accounts and emails, etc.
  • Assist senior IT engineers and network security engineers in day-to-day IT infrastructure operation and maintenance, including but not limited to daily maintenance of Windows servers, M365, and Azure.
  • Familiar with basic network technologies and capable of solving network problems.
  • Assist in IT equipment procurement, deployment, and maintenance according to company needs.
  • Assist users with relevant IT training and answer related questions.

Requirements:

  • College degree or above, majoring in computer science or related field preferred.
  • One year or more of IT technical support experience.
  • Proficient in Windows desktop and server operating systems, proficient in M365 and Azure technologies.
  • Good communication and collaboration skills, able to quickly learn and adapt to new technologies.
  • Priority given to Microsoft MCP engineer certification holders.
  • Good English reading and writing abilities, able to communicate in basic conversations with foreigners.

We offer you:

  • attractive salary above local average
  • regular English/IT training
  • car driving compensation
  • convenient work environment
  • etc

Job description:

  • support customer by dealing tickets in ticket system
  • offer consulting for customer to analyze/ improve IT system